Shipping policy

Last updated: March 14, 2026

Please read these Shipping Policy carefully before using Our Service.

1) Shipping Destinations

We currently ship to:

United States (US) only

If you are outside the United States, shipping is not available at this time.

2) Shipping Costs

Free Shipping on all US orders
There are no shipping fees added at checkout for eligible US deliveries.

3) Order Cut-Off Time

To help you receive your order as quickly as possible, we use the following cut-off:

2:00 PM (Pacific Time — Los Angeles / PST)

Orders placed before 2:00 PM PT begin processing sooner. Orders placed after 2:00 PM PT are typically treated as received on the next processing day.

4) Processing / Handling Time

Processing (handling) time is the time required to prepare, pack, and hand your order to the shipping carrier.

Handling Time: 2–3 business days
Handling Days: Monday – Saturday
Note: Sundays and major holidays are not counted as processing days.

5) Shipping / Transit Time

Transit time is the time the carrier takes to deliver after the order ships.

Transit Time: 0–7 business days
Shipping Days: Monday – Saturday

(Transit times vary depending on destination and carrier performance.)

6) Estimated Total Delivery Time

Estimated delivery time is calculated as:

Handling Time (2–3 business days) + Transit Time (0–7 business days)
Total Estimated Delivery: 2–10 business days

Please note: delivery timeframes are estimates, not guarantees.

7) Tracking Information

When your order ships, you may receive a shipping confirmation email/message with tracking (if tracking is available for the selected shipment method).
If you don’t see it, check your spam/junk folder or contact us at [your email].

8) Address Accuracy (Important)

Customers are responsible for providing a complete and correct shipping address at checkout.

If an order is returned to us due to:

an incorrect/incomplete address, or
failed delivery attempts,

we may require address confirmation and may re-ship the order at our discretion. Contact us as soon as possible if you need to update your address.

9) Shipping Delays

Delays can occur due to:

severe weather,
carrier issues,
peak seasons/holidays,
circumstances outside our control.

If your order seems delayed beyond the estimated timeframe, please contact us and we will help you check the shipment status.

10) Damaged, Missing, or Lost Packages

If your order arrives damaged or appears lost in transit:

Contact us at [your email] within [X] days of the delivery date (or expected delivery date)
Include your order number and photos (for damaged items)

We’ll work with you to resolve the issue as quickly as possible.